4 Messages
Transferring my phone number from Comcast Business to Residential
I have someone retiring who wants to transfer his number from my Comcast Business Mobile account to his Comcast residential plan. I have not been able to do this; is it impossible?
DreamSayerZ
Problem Solver
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840 Messages
3 days ago
@user_uyizbq I found some info online that indicates it's possible. But nothing regarding a single line, only the account. You need to reach out to the Comcast Business folks. This forum is for residential only. https://business.comcast.com/support/contact-us/
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XfinityArmand
Official Employee
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2.2K Messages
18 hours ago
Hi there! Thanks so much for taking the time to reach out to Xfinity Support @user_uyizbq! We are so glad to hear from you and want to assist in any way that we can. No worries! You have reached out to the best team to help. Can you tell me if the person is listed on your Comcast Business account? If not, they wouldn't be able to complete that number port since they aren't the account owner of the corresponding number.
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