Visitor
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1 Message
Transferring Phone Number to New Carrier
I'm trying to transfer one of the phone's on my account to a new carrier. I used my transfer PIN but it is currently stuck transferring the number. It's only supposed to take 30 minutes, but it has been 5 hours. Please help
DreamSayerZ
Problem Solver
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569 Messages
9 days ago
@user_0f0613 It can sometimes take longer. Hopefully by now it has processed and you are all set!
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XfinityJeniece
Official Employee
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2.4K Messages
8 days ago
Hey there, user_0f0613, thanks for reaching out through Xfinity Forums regarding your Xfinity Mobile device and transferring. I want to ensure that this issue was resolved for you and were you able to get it transferred?
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