Unable to test

Yes every time I run the test in Xfinity Mobile....my speed is good but it always say it's unable to test my devices. Anybody know how to fix this?

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XfinityDilary

Official Employee

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2.5K Messages

5 months ago

Jasonc126 Hey there! Thanks for posting on our Community Forums. Are you trying to test the device connected to your home network through our Xfinity App?

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Jasonc126

Contributor

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82 Messages

Yes but every time I run the test for the connected devices, I get this error "Something went again. Please try again"

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4 months ago

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XfinityAbby

Official Employee

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440 Messages

Have you tried to run the test on the Xfinity website instead of the Xfinity app?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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4 months ago

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Devices

Jasonc126

Unable to test

XfinityDilary

Jasonc126

XfinityAbby

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