Hi there, czygirl505! Thanks for reaching out about unlocking your phone. You can see more about unlocking your device here. A couple of items to be aware of:
At least 60 days must pass since your phone was activated.
Your Xfinity Mobile account cannot have a past-due balance.
Your phone cannot be reported lost, stolen, or involved in fraudulent activity.
XfinityRay
Official Employee
•
2.7K Messages
1 month ago
Hi there, czygirl505! Thanks for reaching out about unlocking your phone. You can see more about unlocking your device here. A couple of items to be aware of:
What type of device do you have?
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