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user_3e702c
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Thursday, April 17th, 2025 9:00 PM

When Support Moto G Power (2025)?

I bought a new Motorola G Power (2025), it's unlocked "for all major carriers", but doesn't work with Xfinity. It's annoying that I can't check compatibility on the Xfinity website without knowing the IMEI, how do I get the IMEI without buying a phone first??? Please add support for the G Power, I bought the older version of this phone from Xfinity like 5 years ago, keep up with the times and get compatibility with the latest phones!

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Updated 

15 hours ago

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XfinityKassie

Official Employee

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1.7K Messages

1 month ago

 

user_3e702c Good evening! Thank you for taking the time to reach out to our Xfinity Forums Team. I can see how this would be frustrating. In my most experience most customers have the phone in order to provide the IMEI to check compatibility. If I may clarify, you mentioned it doesn't work with our Xfinity Mobile services. How were you able to determine if it's not working without the device itself? I look forward to hearing back from you, and assisting you further. 

 

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peejay75

Regular Visitor

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5 Messages

15 hours ago

I would also like to use the Motorola Power 5G 2025 with Xfinity Mobile, but I would like to make sure Xfinity will allow it (bring your own device) before I purchase the phone, is there a way to verify this?

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