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Tuesday, October 15th, 2024 11:05 PM

Which collection

Hello, my bill was sent to collections but every number I’m getting from Xfinity they are saying they don’t have my Xfinity bill can you tell me which collection company has my case? 

Official Employee

 • 

1.7K Messages

1 month ago

 

Briimarie Thanks for using our Forums, and we are here happy to work with you to see what we can to do provide you with the details of whom to reach on your closed account. To get started please send us a DM with you name and address. Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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