Visitor

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2 Messages

Monday, February 23rd, 2026 6:18 PM

Whitelisting IMEI number

It's not showing correct phone and needs manually done

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Visitor

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2 Messages

14 days ago

[Image Removed: "Personal Information - Serial Number/IMEI"]

[Image Removed: "Personal Information - Serial Number/IMEI"]

But it's a Google pixel 7 they say 

(edited)

Official Employee

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2.1K Messages

Hi there, @user_ly5b4p! Thanks for reaching out to us here on the Community Forum. Could you elaborate on what you're experiencing, so we can assist?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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