why does the IMAP account password pop up each time after I have already updated my email

Hello user_eybyc2! Thanks for reaching out to us for help with the imap settings. I'm sorry that you keep receiving this request even after working with our peers. Imap is a way to pull your email from the comcast.net email server into an email client like macmail or outlook. Even gmail can be used an email client. Within the email client you would want to have save password selected if you have that option. To help figure this out and ensure you don't continue to have an ongoing issue, when you check your email what app do you use? Are you using a mobile phone, or tablet? 

I keep getting a message reading Password Incorrect enter the password for the imap account? I already tried imap.comcast.net and failed.

Message box reads: enter the password for the imap account "Comcast"? Need help to receive emails on my iphone.

I’ve been dealing with the imap pop up for a month now, can’t receive comcast emails through my iPhone mail account, only when I log into Xfinity.  Very frustrating.  Any help? 

I still don’t know how to stop imap from popping up. Need help

this site is not helping, it gives no answers how to fix the pop up message "Password Incorrect enter pw for the IMAP account "Comcast".   I logged into xfinity email on my computer, I changes my email PW thinking that was needed, and it made no difference.  I went to the security setting and clicked the box to allow third party.   It did not fix it!  

Dear Xfinity, can you have a real tech of person review this thread? Instead of dropping canned messages. This has been going on since August. Does this have anything to do with the recent Gateway hack this summer? Please be honest and assist your customers. I missing very important emails about business and financial matters. 

This same thing just started for me last week.  I thought it was an issue with my phone because I had an iphone 12.   Just upgraded to a 17 and nope, still have the same problem.  The third party email box is checked in my xfinity account and I have not changed my xfinity password lately.  Please help with some other interventions! 

Hello Xfinity. Instead of the total lack of answers or real fixes to this problem, could you please address for real?

I just started getting this same popup on my primary Comcast email, and I cannot fix it. No issues on my secondary email address with Comcast, but I'm receiving no new emails on my primary due to this infuriating popup!

Hello Xfinity - I also have been experiencing this issue as described above in the OP on my iPhone 12. Is there any resolution available? (Deleting and re-adding the account did not work.)

this is so ridiculous. I posted this before and it looks like Xfinity deleted me. I’ve spoken with Xfinity management. They informed me that it is too difficult for them to keep up with continual windows, upgrades, and iOS upgrades. For that reason they’ve dropped support for all clients and only support Xfinity email through the Xfinity website. I’m at Support has been dropped. That’s why all of you are getting those messages. I’m sorry that the “Xfinity representatives“ on this site have no idea what’s going on. I have the same issue on both Outlook and my iPhone and my iPad. It all used to work and it stopped working. It has nothing to do with any settings as these people keep trying to tell you. Don’t you think it’s funny that they’re trying to tell you there’s something to do with settings, but they can’t tell you what to change. It’s because they don’t know. They just pretend to know. They dropped Support for the clients. End of story. That is why I stopped paying Xfinity any money. I changed to a real Internet provider. My main issue with the Xfinity is the lack of support which is a epitomized by this conversation thread where you’re getting all the wrong answers from the Xfinity Technical Support people who don’t know what’s going on 

when I called the helpdesk some moron told me to delete my email client! It’s part of the iOS operating system! The moron at Xfinity didn’t even know this and is telling me to do the impossible to correct my problem. When the real issue is that Xfinity dropped Support for all I’m at clients because it is too difficult for them to keep up with iOS and Windows. Operating system changes. It’s so sad that the Xfinity Support people don’t know this, but Xfinity management does

I just noticed that there’s Xfinity Support personnel on this particular thread telling people to delete their email clients and reinstall them. Of course I can’t tell how I deleted an email client from an Apple iPad or an Apple iPhone, because it’s impossible! It’s part of the operating system! Whoever is telling you to do that as a total idiot. You won’t get it working on an iPhone or an iPad because Xfinity drop Support of client email systems. There are a few few idiots on this site. Who work for Xfinity you say that’s not true, but it is true. I’ve talked to people at Xfinity. You know what’s going on. Unfortunately most people at Xfinity don’t know what’s going on 

I just had this issue on my iPhone and all I did was enter my email password into the box that popped up and it stopped. Not sure if that will solve your problem, but I think it’s more of an iPhone password verification, rather than a Xfinity issue.