wifi mobile app page is not refreshing

Greetings, @user_m91l8s! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this Xfinity app issue. You have definitely come to the right place for assistance.

Can you tell me a little more about what's happening? Are you running the "Test your whole home network" test, or is this a different test? The home network test usually takes a few minutes. It will start by testing the speed to your gateway, then it will go through and test your network devices (Wi-Fi Boost Pods/Extenders, Storm-Ready Wi-Fi, Pro Wi-Fi Extender) if you have any, then all of your connected devices. You can scroll through the list of devices being tested and see more details on the results for any device. Once the test is completed, and you've viewed all the results you want, you can close it out and run the test again, or move to a different section of the app. Is there something not refreshing during the test, or is the app displaying conflicting information on the Wi-Fi page?