Visitor

 • 

2 Messages

Sunday, September 21st, 2025

Will XFinity allow dual esims one from XFinity other for different carrier active simultaneously in near Future ?

I recently switched form T-Mobile to Xfinity, I had 2 esims (one for TMobile other for an international carrier). After the Switch I am able to move both the esims but, I can only make one esim active at a time, which was not the case with TMobile. 

Its a major inconvenience, as I may be missing out on an important call from either carrier just because i am don't have them both active at the same time ? 

Why does XFinity have such a flaw ? dual esims is the capability provided by the phone manufacturer and it has system in place to handle it. 

I have to place my international esim on a different device, which makes me carry 2 phones :-( .

Question, Will XFInity work on getting Dual esims active at the same time ? Is it something on their plans? as this is a major pain point for me, I wish I had researched about this before the switch. 

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

1.7K Messages

16 days ago

 

user_wsmc Hello, do you still have questions regarding the use of two esims on one device? I am very sorry we do not support this feature.

 

Visitor

 • 

2 Messages

@XfinityVictor​ Yes, I am aware, the question was, will you consider this feature in future is it on roadmaps ? as this is basic feature supported by most providers. This will also help me see my future with Xfinity as a mobile customer. 

Official Employee

 • 

1.7K Messages

 

user_wsmc I am very sorry at this time we do not support that feature. I do apologize we don't know when, or if we will support 2 esims on the same device. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here