Hi there, @user_bj8xea! Thanks for reaching out to us here on the Community Forum. Let's figure this out together. To begin, are you using a rented gateway or a purchased one with your service?
Good afternoon user_8k1d74. We can certainly look into this for you. Do you have an Xfinity Gateway, or your own equipment?
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XfinityFrank
Official Employee
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2.4K Messages
6 months ago
Hi there, @user_bj8xea! Thanks for reaching out to us here on the Community Forum. Let's figure this out together. To begin, are you using a rented gateway or a purchased one with your service?
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user_8k1d74
Visitor
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1 Message
5 months ago
i am having the same issue. is there a way to resolve this? I believe it might be blocking my work vpn.
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