Jasonc126's profile

Contributor

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86 Messages

Friday, March 13th, 2026 3:53 PM

Xfinity app email button

I'm trying to check my email through the Xfinity app but everytime I do I keep getting this error:  err_connection_aborted.  How do I fix this?

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Contributor

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12 days ago

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Official Employee

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Hi @Jasonc126 are you able to access your email at its direct url https://www.xfinity.com/email? Asking to test whether this is strictly email or an app issue. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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