2 Messages
Xfinity is fraud
I purchased a phone for my daughter on the Christmas and activated the one gig data and just four weeks my bill was 347. I called Xfinity and the agent said I used 20 gig whilst I only sign up for one gig data, Xfinity people intentionally don’t want you to see messages on phone whiles your data is getting closed so they always says they sent it to email address (check ya mail ) who on earth is wicked that did that so you wouldn’t know when you have exhausted ya credit me and my family and friends are all departing from using Xfinity from today this is my number [Edited: "Personal Information"] [Edited: "Solicitation/Inflammatory"]
XfinityRoberto
Official Employee
•
1.5K Messages
10 months ago
Hello and welcome to Comcast @user_089yem. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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