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user_zur0d1
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Wednesday, February 28th, 2024 1:11 PM

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XFINITY MOBILE BYOD FALSE ADVERTISEMENT

I received a letter in the mail with an offer to bring my own device and get $100 for every line I brought over. I brought over two devices one in August and one of September solely because of this offer. After inquiring about the gift card I was told I needed to wait 90 days before receiving it and it would be automatically sent out. It has been well over 90 days and now everyone is clueless. This is absolutely false advertising, and if others were lead under these false pretenses, I suppose class action can be taken. 

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9 months ago

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XfinityDena

Official Employee

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2.5K Messages

9 months ago

@user_zur0d1 I am sorry for how your experience has made you feel. Have you checked the link: https://xfinityrewardcenter.com/status ?

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user_zur0d1

2 Messages

@XfinityDena​ yes i have checked. That’s why i posted here. There’s nothing there! 

9 months ago

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XfinityAdrienne

Official Employee

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911 Messages

Oh no, thank you for sharing that you have checked for us @user_zur0d1! We would be happy to dive into this for you directly. Can you please send us a Dm to get started?

 

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9 months ago

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