Visitor
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1 Message
Xfinity Mobile Concerns
They falsely purchased 2 cell phones off my account I never asked for and refuse to pay me back for the cellphones I returned. I'm a single mom and call them every week it's been almost 2 months. I'm looking into a lawsuit because they've been known to do things like this since their case in 2018.
XfinitySara
Official Employee
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1.7K Messages
20 hours ago
Hello, @user_pcgmuf! Thanks for reaching out to us regarding your mobile concerns. Since Xfinity Mobile support is somewhat limited for our Digital Care Team via social media, we will sometimes ask that you reach directly out by call or text to our Xfinity Mobile Sales & Service team at 1-888-936-4968. They may also be reached 24/7 via secure online chat. And they're great to work with because they are experts in this department! Please let us know if you have any trouble reaching them, and I hope this helps :)
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