Visitor
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1 Message
Xfinity will not provide an itemized bill of what i owe
I need an itemized bill of what I owe for the two phones I had with Xfinity. I cancelled my account on July 20th and I had tried contacting them several times. They always tell me to go to a store but when I go they say they cannot do it. They say they will send everything to my email but they just don't do it. What can I do?
XfinityBenny
Official Employee
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1.7K Messages
20 days ago
@user_6nvnba Thanks for adding a post to the forum. A billing statement can be printed out from your account online for up to 12 months. See the steps to do so here https://www.xfinity.com/support/articles/xfinity-mobile-account-payments-statements.
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