Visitor
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1 Message
Xfinity won’t unlock phone
I’m trying to get my iPhone, which is paid off, unlocked. Customer service says it’s unlocked, but it is not. I’m tired of repeating the same process and getting the same thing…xfinity is literally holding my phone hostage! How do I get hero with this?
XfinityJohnG
Official Employee
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2.4K Messages
7 hours ago
Thank you for reaching out to our team. If you are still having issues getting that phone unlocked I will be happy to take a look into that from here.
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