Visitor
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1 Message
554 resomta-h2p-554993.sys.comcast.net resomta-h2p-554993.sys.comcast.net ESMTP server not available
Just stating getting this when using outlook, any ideas?
554 resomta-h2p-554993.sys.comcast.net resomta-h2p-554993.sys.comcast.net ESMTP server not available
XfinityThomasC
Official Employee
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2.7K Messages
6 days ago
Hello, @user_zwfqki and sorry for the inconvenience. Looks like that error is the result of your outgoing email server having issues establishing a connection. Are you on a VPN or have your firewall settings set high? I would temporarily disable those to see if it fixes the issue. Also, too many errors with username/password verification can cause this issue as well. Ensure your full Comcast email address and password are entered correctly in your email client and saved. Ultimately, I would check your email setup for Outlook.
To set up third-party email clients for your Xfinity Email, first, allow access to these programs on the Xfinity Email website. Then, use the following settings:
For specific email programs like Outlook or Apple Mail, follow the detailed setup instructions provided by Xfinity.
For more details see: https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email
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