Visitor
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2 Messages
Accessing Comcast Email Error Issues
I have two email comcast.net email accounts and I would go to comcast.net to login. Since Febrauary 2025 I am unable to get logged in. Many have the same issue and customer service closed other post despite many similar complaints and no resolutions. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts.
XfinityJeff
Official Employee
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239 Messages
11 days ago
Good morning @skisquash, and thanks for posting to the Xfinity forums today, I hope you are having a good day. As someone that uses email for both work and for personal use, I can understand the need to be able to access the email. When you enter the website for comcast.net, it does auto link to xfinity.com, because that is the actual URL for our site, but I am sorry to hear that you are unable to log into the site. You can try using this link, which goes directly to the page for email and see if you are able to log into that site. If you still have the issue with it not loading, I would try using incognito mode and see if that way allows you to load the site.
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