barbaran2726's profile

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1 Message

Monday, March 31st, 2025

Accessing my comcast.net email

How do I access my comcast.net email? I was unaware when I created my comcast.net email account that comcast.net would soon be cancelled. I am expecting an email at the old address: [Edited: "Personal Information"] that is very important to me. Help!

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Expert

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29.8K Messages

6 months ago

Call Comcast security. They can tell you if they can restore the account.  If you haven't signed into it in a long time it may have been deleted.

 Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

(edited)

Visitor

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1 Message

@Latoque​  I cannot get my comcast email  [Edited: "Personal Information"] reply

(edited)

Expert

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32.7K Messages

@user_x5wo6w​ 

https://connect.xfinity.com/appsuite  <----- try here.  If you're having other problems with email, let us know.

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Regular Visitor

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9 Messages

@Latoque​   We are 84 and 90 years old.  Been with Comcast for years on end.  I had no clue this was  happening and it's about to give me a coronary receiving an email yesterday saying comcast ends on the 4th of Oct. 3 days away .  We have businesses that send us bills etc. each month and it's a great number of them.  This is a nightmare.

Expert

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32.7K Messages

@Cabincreek

@Latoque​   We are 84 and 90 years old.  Been with Comcast for years on end.  I had no clue this was  happening and it's about to give me a coronary receiving an email yesterday saying comcast ends on the 4th of Oct. 3 days away .  We have businesses that send us bills etc. each month and it's a great number of them.  This is a nightmare.

Breathe deeply and slowly.  In and out.  You're SAFE!

That is a phishing email!!!!  You're email is NOT going to end on October 3rd!  And you are going to make it to 85 and 91 years old with no problems!

Comcast, however, IS transitioning email over to Yahoo, but the good news is that you get to keep your @comcast.net email addresses!  You will just go to Yahoo and sign in with your comcast.net credentials - when the time comes!  Not just yet, though.

If you use webmail [using your web browser to go to email] you're already ahead of the game.  When it is just about your turn to transition your email to the yahoo servers, you'll get an official email from Comcast/Xfinity with the verified logo [so you know that it is legitimate and not fake] telling you about the transition and what to expect and what you'll need to do.  In about 30 days later you'll get a second official email telling you that you'll need to accept the Yahoo Terms of Service and Privacy Policy and when you do that your email will have migrated and you'll start going to login.yahoo.com to login with your comcast.net credentials to get your comcast.net email.

Here is information regarding the transition to Yahoo! Mail:
 
And, from the Yahoo! page:
 

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Official Employee

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2K Messages

Hello user_x5wo6w did the suggestion from our Expert @Again help you access your Xfinity email? Were you accessing your email via a third party server(like Outlook or similar) previously? Are you able to log in to xfinity.com with no issues? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

2 months ago

I want my facebook page. why can't I sign in to it

Official Employee

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174 Messages

 

Hi there user_bmuic8! I'm sorry you aren't able to sign in to Facebook. To clarify, are you not able to load the Facebook website, or are you receiving an error when you try to login?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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2 Messages

2 months ago

I cannot access my comcast e mail account

Official Employee

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2.6K Messages

@user_3ulfe1

Thanks for reaching out to us, we do apologize for any inconvenience,  are you having issues accessing your email via https://login.xfinity.com/login or by going to the Xfinity app & searching email log in?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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11 Messages

it was under link and that opens my emails

Visitor

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11 Messages

so what do I do now. I need find them  what happened

Visitor

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11 Messages

it will not open goes back to home pape.

Visitor

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11 Messages

I used access my account, then a link opens mu emails.

Expert

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29.8K Messages

2 months ago

@user_3ulfe1 

How are you accessing your email?  Exactly what happens when you try to sign into the account?

Visitor

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1 Message

1 month ago

I have this same problem.  My original comcast .net email is [Edited: "Personal Information"].  That account still works.  My wife's comcast .net account, [Edited: "Personal Information"]. is blocked also 

(edited)

Visitor

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2 Messages

30 days ago

is comcast.net working

Visitor

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2 Messages

is comcast.net work on line

Expert

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32.7K Messages

@1beCAUSE1​ 

is comcast.net work on line

Are you signing in to https://connect.xfinity.com/appsuite

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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New Poster

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11 Messages

29 days ago

open [Edited: "Personal Information"] mail NOW

(edited)

Expert

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32.7K Messages

@clifty50​ 

What's wrong with your email?  Are you trying to go to webmail to get it and you can't get in? 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Visitor

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2 Messages

28 days ago

Find my email from comcast

Expert

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32.7K Messages

@user_kmqjdk​ 

Find my email from comcast

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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1 Message

28 days ago

I became experience to get my messages on comcast.xfinity.com

Expert

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32.7K Messages

@user_zlm6mv​ 

I became experience to get my messages on comcast.xfinity.com

Try going here: https://connect.xfinity.com/appsuite

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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2 Messages

Where is my comcast email?

Official Employee

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2.6K Messages

@user_xieo9g

Thanks for reaching out to us, did you see this awesome link https://connect.xfinity.com/appsuite that   @Again provided? It has great information on how to find your Comcast e-mail

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

25 days ago

Help me with the steps to receive my comcast email...PLEASE!

Expert

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29.8K Messages

25 days ago

@user_0zzcig 

Did you try using the link posted by @Again  upthread?  Just click on it and it should open in your browser.

(edited)

Visitor

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1 Message

23 days ago

i didnt have a choice  thats what infinity gave me

Expert

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32.7K Messages

@user_889dc9​ 

i didn't have a choice  that's what Xfinity gave me

You didn't have a choice for what?  Your post is a bit vague.  We need more details.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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2 Messages

No I haven’t received any communication from you about getting into my email

Official Employee

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337 Messages

Hi @Jacklynn57, were you able to access your email using the link that @Again provided?

https://connect.xfinity.com/appsuite

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

21 days ago

I am trying to get into my email

Expert

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32.7K Messages

@Jacklynn57​ 

I am trying to get into my email

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
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