Visitor

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1 Message

Monday, September 22nd, 2025

add e-mail address

I want to add or change e-mai

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Expert

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29.8K Messages

18 days ago

@user_3tadrt 

Are you referring to the Comcast webmail UI?  Or a 3rd party client like Thunderbird or Outlook?  Something else?  If you mean the Comcast UI, you may want to reconsider adding anything to it just yet.  See here:

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

Gold Problem Solver

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26.8K Messages

18 days ago

Also: https://www.xfinity.com/support/articles/account-email-information says:

  • As of June 3, 2024, customers can't create new Xfinity Email (comcast.net) accounts.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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2.7K Messages

16 days ago

 

Thanks for posting on our Community forums, user_3tadrt. I see our experts provided some information on this. I can confirm, the information is correct. You won't be able to create a new email address through us. If you have any other concerns, don't hesitate to let us know! 
 
Thanks for sharing that information, @Latoque and @BruceW

 

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