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1 Message

03/11/2026 7:15 PM

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agent

I received letter that i authiorized a alternate email I did not

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Official Employee

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4.4K Messages

7 months ago

Hey there, @user_t6s1s9, thanks for reaching out through Xfinity Forums regarding your alternate email address. Have you checked your preferences on our website to ensure everything is correct, https://www.xfinity.com/support/articles/update-account-preferences?

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