All Emails From Client's Domain are Being Sent to Spam

All emails from my client's domain are being blocked. They are being sent to Comcast spam folder and therefore not reaching Outlook on my computer.

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BruceW

Gold Problem Solver

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26K Messages

5 months ago

All emails from my client's domain are being blocked. They are being sent to Comcast spam folder ...

Please see https://forums.xfinity.com/conversations/email/how-to-prevent-email-from-going-to-the-spam-folder/602dafffc5375f08cd1ec7b9.

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user_q8hq0a

3 Messages

We do not keep any email addresses in the webmail address book. Thanks.

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5 months ago

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XfinityRaf

Official Employee

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591 Messages

Good afternoon @user_q8hq0a. Can you confirm when this started?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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5 months ago

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user_q8hq0a

All Emails From Client's Domain are Being Sent to Spam

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BruceW

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user_q8hq0a

XfinityRaf

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