2 Messages
All my emails have disappeared
Important documents and reminders have vanished. I have photos saved in email from years ago. Please help restore my old emails.
2 Messages
Important documents and reminders have vanished. I have photos saved in email from years ago. Please help restore my old emails.
CCJodie
Problem Solver
•
1.3K Messages
10 months ago
@user_lvw75g Hi there, let's see if we can help out with that. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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