Astrahl's profile

Regular Visitor

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3 Messages

Tuesday, June 17th, 2025 3:31 AM

All of My emails in my in box disappeared

On June 15th my email were in my inbox and in the afternoon they disappeared not to be found in the trash folder! Please help me I need these restored

Official Employee

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2K Messages

24 days ago

Good evening @Astrahl, and thank you for reaching out on our Community Forums with your email issues, we appreciate it. To confirm, are your emails still missing? 

 

Regular Visitor

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3 Messages

My emails are still missing! You haven’t sent and solution 

Official Employee

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2.2K Messages

@Astrahl

Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/recover-deleted-email  has great information on how you can recover lost or missing emails. Also  when you access your email are you going to our website https://login.xfinity.com/login or have you tried jumping on our Xfinity app going to the search section and type in check e-mail?

 

Also if you're checking your e-mail through a third party e-mail app if you have recently or ever changed your Xfinity password, you'll want to make sure you've changed the password on your third party e-mail application.

 

Let me know if the information I've provided helps you in recovering your emails

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