Ambiguous statement in FAQ about comcast.net email transition to Yahoo Mail

One section of the FAQ ( https://www.xfinity.com/support/articles/yahoo-email-migration-overview ) is confusing to me and leaves me uncertain. This is the section I refer to:

Do I have to upgrade my comcast.net email account to Yahoo Mail?
No, this is an upgrade we are offering customers at no cost so they can access their email on a better platform with enhanced security, more features, and a mobile app for easy access on the go. However, if you do not upgrade, eventually you will lose access to your comcast.net email account.

"Eventually" in the last sentence is ambiguous. What is the actual date that access would be lost? And, more importantly, would notice be given in advance of a "lose access" date? And how far in advance would such notice be given?

Thanks.

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Expert

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32.7K Messages

9 days ago

@Rick441

One section of the FAQ ( https://www.xfinity.com/support/articles/yahoo-email-migration-overview ) is confusing to me and leaves me uncertain. This is the section I refer to:

Do I have to upgrade my comcast.net email account to Yahoo Mail?
No, this is an upgrade we are offering customers at no cost so they can access their email on a better platform with enhanced security, more features, and a mobile app for easy access on the go. However, if you do not upgrade, eventually you will lose access to your comcast.net email account.

"Eventually" in the last sentence is ambiguous. What is the actual date that access would be lost? And, more importantly, would notice be given in advance of a "lose access" date? And how far in advance would such notice be given?

Thanks.

You will get an initial official email telling you about the transition. Then, about 30 days later you will get another email with Yahoo's Terms of Service and they Privacy statement. If you agree to those your comcast.net will transition to the yahoo.com platform where you will log in with your comcast.net credentials. If you fail to do this you will lose access to your comcast.net email. "Eventually" just means that if you don't transition to Yahoo! Mail, at some point [probably rather quickly] you will no longer be able to sign in to your comcast.net email from connect.xfinity.com and you will have lost your comcast.net email address.

Here is information regarding the transition to Yahoo! Mail:

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

And, from the Yahoo! page:

https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html

mar_913

Visitor

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13 Messages

So another words we have "no" choice. How much does Yahoo Hold? I have two account with Comcast dating back a good 13 years. I don't like the fact of losing my emails or attachments and not knowing if Yahoo can even hold the amounts I have.

I just received an email, however, I don't trust it given that anyone can actually mimic them. I definitely do not like to click on any links within an email.

What computer client can I use to download my mail to my local system first. Can I get some configurations on how to set a client up to download my mail just in case? Looks like these are about the only two noted.

Thunderbird

Outlook

Please provide instructions on how to set them up so I could save my mail first, that way I could actually purge what's online.

Thank you for your time,

MPetry

(edited)

5 days ago

Rick441

Contributor

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71 Messages

@mar_913 I'm a longtime user of both Comcast and Yahoo Mail. Yahoo recently announced they were changing their email storage limit for free accounts to 20GB, which is pretty generous. For Comcast it has been 10GB. Yahoo will let you buy additional storage if needed.

4 days ago

mar_913

Visitor

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13 Messages

Thank you Rick441, that is good to know. However, it's Comcast ability to move items over (attachments), below information.

Large Attachments:
- Any single email message with attachments totaling over 25MB will not be migrated.

Thank you again!!

4 days ago

strega7

Contributor

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444 Messages

5 days ago

Thunderbird and Outlook are great but there are more:
https://en.wikipedia.org/wiki/Comparison_of_email_clients

Here's an Xfinity page on setting up some popular clients:
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

I've always used one of those. Webmail just never seemed "right" to me. I suppose in part because I had been emailing decades before the web came along.

(edited)

mar_913

Visitor

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13 Messages

Thank you strega7 for the additional information!! I always loved the clients myself, there came a time where there was nothing but connection issues so eventually just used the Webmail for the past 13 years and just went with it for what it is.

I solely use my desktop computer, so its either Outlook or Thunderbird and since I really don't hold Microsoft in a high esteem fashion, I will probably go with Thunderbird.

Thank you!!

(edited)

4 days ago

mar_913

Visitor

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13 Messages

I just did a "test" with the smallest email account I have with Comcast. Seems to have been set up and copied over well. The other two, I will not attempt this evening, need more time, I don't think they will be copied as fast.

Thank you!!!

Happy Emailing

MPetry

4 days ago

XfinityKei

Official Employee

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1.9K Messages

@mar_913 There're some great tips and answers on thread by everyone. Glad to hear you were able to move some emails over. Did you plan on merging the rest over soon? Did you have any more questions?

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