Another scam?

Another email that does not look legit. I keep getting these emails.

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MyXfinityEmail®

Dear User,

This is an important reminder for you..
We will be discontinuing the old version of your email account on June 10, 2026 . To avoid losing access to your email, please upgrade to the latest version as soon as possible.

Click here to update your mailbox

and ensure uninterrupted service.

Please do not reply to this message. This email address is not monitored, and responses will not be received.

This is a service-related email.....

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Accepted Solution

BruceW

Gold Problem Solver

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27.4K Messages

3 days ago

Another email that does not look legit ...

You are correct. That's an attempt to send you to a phishing site that will steal your Comcast/Xfinity login info.

The real thing will look something like the Comcast.net page at https://xfinityconnect.email.comcast.net/emailMigration.

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Accepted Solution

XfinityKei

Official Employee

•

2.4K Messages

1 day ago

@JR63 Thanks for letting us know if that email you received and not clicking on it. @BruceW is correct.

As a friendly reminder updates and important service reminders are also in your Xfinity App. I highly recommend reporting this email to our security team. I have a direct link to our security team and phone number. https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment

Have you reached out to them yet?

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JR63

New Poster

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32 Messages

I have not reached out to them yet. I need to retrieve the email first as I deleted it.

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1 day ago

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XfinityJustinC

Official Employee

•

2.3K Messages

@JR63 thank you for the update that you're going to be retrieving the deleted email. Once you're able to do that, and reach out the CSA team please let me know. I see that one of our awesome Forum Problem Solvers @BruceW was able to provide some helpful information on where to compare emails.

I also found this great article on our website that shows the Xfinity logo you should see associated with an email that is sent by us: https://www.xfinity.com/support/articles/comcast-verified-email

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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JR63

New Poster

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32 Messages

I found the message and forwarded it to the email address for spam.

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10 hours ago

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XfinityJustinC

Official Employee

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2.3K Messages

@JR63 I'm glad to hear you were able to find the message and get that forwarded over to the CSA experts. I'm here tomorrow as well, so will check back in with you here to see if you were able to hear back from the team.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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10 hours ago

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JR63

New Poster

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32 Messages

Thank you so much for your help.

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9 hours ago

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Email

JR63

Another scam?

BruceW

XfinityKei

JR63

XfinityJustinC

JR63

XfinityJustinC

JR63

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