Chrissy15221's profile

Contributor

 • 

152 Messages

Wednesday, January 10th, 2024 6:57 PM

Closed

Apple Mail App

Good Day Xfinity Communities ,

     My Comcast.net mail stopped appearing in the Apple Mail app , why is that  ? 
📪

iPad (9th generation)  v 17.2  

Christine 

Official Employee

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893 Messages

11 months ago

Hello, @Chrissy15221. Thank you for taking time to create a post, you have contacted the right place for assistance in regard to your Xfinity email concern. I know how important it is to have access to your email, are you able to still access them when logging in online? 

 

When using a 3rd party client, if you haven't recently checked your settings here is some great information to ensure access is set up properly: https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. 

 

You can also check that 3rd party email is turned on: https://www.xfinity.com/support/articles/third-party-email-access. If you recently had to do a Xfinity password change, if you haven't updated that inside the client settings. It will need to be changed in there as well. 

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