Blacklisted email

I’m getting a “temporarily blacklisted” message, and I am currently traveling abroad. How can this be fixed?

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marccc626

Visitor

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1 Message

1 month ago

I also have this issue. Traveling from US to Canada. Tried changing my email password and restarting iPhone. Not cleared up.

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XfinityBenjaminM

Official Employee

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2.3K Messages

marccc626 Hi there! Please use the information posted in this thread since you are having the same issue. Our Customer Security Assurance Team can assist.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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XfinityRaul

Official Employee

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2.2K Messages

1 month ago

@user_1r8hvz Thank you for making us aware you're getting this message when attempting to use your email. Our Customer Security Assurance team will be able to help. You may visit this link to troubleshoot the problem and/or report this issue by scrolling to the bottom of the page https://spa.xfinity.com/help/postmaster.

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user_1r8hvz

Blacklisted email

marccc626

XfinityBenjaminM

XfinityRaul

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