Visitor

 • 

2 Messages

Wednesday, November 26th, 2025 8:28 PM

Blacklisted IP

I can not access my Xfinity email when using my cellular data. It says blacklisted IP. 

Oldest First
Selected Oldest First

Official Employee

 • 

3.6K Messages

14 days ago

Hey there, @user_31gl2k, thanks for reaching out through Xfinity Forums regarding your email. How are you accessing your email on your phone? Are you using the website or a third-party app?

Visitor

 • 

2 Messages

Third-party apps. The web browser is inconvenient. 

Official Employee

 • 

3.6K Messages

Thanks for confirming, user_31gl2k. Have you checked that your email settings are correct? Here is a link with more information, https://www.xfinity.com/support/articles/pop-imap-iphone. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here