Visitor
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5 Messages
Block an email domain
Hi Everyone,
I need to block the domain googlegroups.com. Not to confuse it with groups.google.com. googlegroups.com is a spam address and i keep getting emails from them, despite having MULTIPLE filters to reject them. Is there a support email address for comcast I can send the email to so they can block it on their end? If not, what can i do to make sure these get blocked? I don't even want to see their emails in my spam folder.
Thank you
Matt
Accepted Solution
BruceW
Gold Problem Solver
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26K Messages
1 year ago
Comcast doesn't do custom blocking. If the "From:" address (or some other header) always contains "googlegroups.com", a filter with a condition like:
Sender/From Contains googlegroups.com
should match it. If the domain appears in some other header you can use
Header [name] Contains googlegroups.com
to catch it.
I'd suggest beginning by creating a Temp folder and setting the filter Action to "Move to folder" to put matching emails in Temp until you are sure the filter is working correctly.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAlex
Official Employee
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881 Messages
1 year ago
Which messages are you referring to? Is there a specific message that is getting through to you that you'd like to mention? (I see "Support" and "Geek Squad" frequently). The best response is to ensure you're marking the messages as spam as that helps train the filters.
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