P

Visitor

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11 Messages

Monday, September 9th, 2024 11:12 PM

Can i Get port 25 Unblocked please.

I have had port 25 unblocked last time i called in. and it was a annoying the first time.
this time i had to call in once more after maintenance. with the number provided.
Can some on the (CSA team/Customer Security Assurance team) or anyone else please unblock port 25 for me.
I need it opened as i Work in IT at home. and use it with telnet in my job to diagnose issues with client servers.
No i cant use another port for this one task. and currently have to use my internet to get some of my work done.......
and no they don't use Xfinity or Comcast, and while the speed is much faster, some of the policies are annoying and inhibiting my livelihood.

Official Employee

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1.7K Messages

2 months ago

 

pclance Thank you so much for reaching out to our Xinity Support Team over our Forums. We are sorry to hear that you are having issues with the equipment being blocked and we recommend you reaching out to our CSA team dircectly so they can assist you with this right away. We understand this is important to you and you can visit https://internetsecurity.xfinity.com/help/report-abuse or call 1-800-Xfinity to contact them.

 

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