Visitor

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1 Message

Wednesday, September 17th, 2025

Can no longer access my comcast email

Moved from VA to AL 5 years ago.  Kept my comcast email address.  Where I live in AL comcast is not available, but I have been able to access email until now.  What do I need to do to get it back?

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Official Employee

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567 Messages

21 days ago

Hello @user_79c99a, thank you for taking the time to leave a post. Sorry to hear that you are having issues accessing your Xfinity email. Are you accessing your email from the Xfinity site? When was the last time you logged into your email? Email accounts will remain active if they're accessed using the Xfinity Email website at least once every nine months. Also, I have attached an article about Xfinity Email moving to Yahoo Mail

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