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smvatter's profile
smvatter
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4 Messages

Thursday, February 26th, 2026 8:58 PM

Can no longer send emails

I am able to receive emails on my iPhone 13 Pro Max.  I have IOS 26.3.

My ability to send emails stopped around the time that IOS 18 was released.  I tried adding new outgoing server but it would never seem to save.

very frustrating not to be able to send email at this point.

any guidance would be appreciated 

Thanks

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27 days ago

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XfinityNatalie

Official Employee

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667 Messages

27 days ago

Greetings, smvatter! We appreciate you reaching out to us with your email concerns. Can you verify if the server is toggled on where the primary server is listed? 

 

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smvatter

Visitor

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4 Messages

Yes the server is toggled on.

using smtp.comcast.net

SSL toggled on

outgoing port 587

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27 days ago

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XfinitySeth

Official Employee

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958 Messages

To confirm, you're using the native iOS mail app to send emails?

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27 days ago

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smvatter

Visitor

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4 Messages

Yes I am using native mail app

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27 days ago

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XfinitySeth

Official Employee

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958 Messages

Okay good to know. Can you try removing your comcast.net email client completely and then re-add it to see if anything changes with the outgoing email behavior?

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27 days ago

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smvatter

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4 Messages

So you want me to delete the account?  Will I lose all my email 

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27 days ago

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