Welcome to the community forums, and thanks for posting, user_7n6597! To clarify, are you running into issues while trying to access your email through a third party email client (i.e. Outlook, Apple Mail, Thunderbird) or when trying to access it directly through the Xfinity Email site?
However, if you're a new customer you will not have an @comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
XfinitySean
Official Employee
•
1K Messages
12 days ago
Welcome to the community forums, and thanks for posting, user_7n6597! To clarify, are you running into issues while trying to access your email through a third party email client (i.e. Outlook, Apple Mail, Thunderbird) or when trying to access it directly through the Xfinity Email site?
1
0
EG
Expert
•
121.4K Messages
11 days ago
Concern moved here to the E-mail help section.
0
0