Skip to main content
user_04h478
1st Topic
1st Like

2 Messages

Thursday, February 20th, 2025

Cancel comcast.net email account

Hello,

How do I cancel my comcast.net email account? I want to actively delete it right now, rather than just wait for it to expire.

Question

 • 

Updated 

22 hours ago

309

2

Oldest First
Selected Oldest First
XfinityDilary

Official Employee

 • 

2.4K Messages

6 months ago

 

Thanks for posting on our Community Forums, user_04h478. Just to confirm, did you cancel the Xfintiy Account recently? Or is it an comcast email linked to an active account? 
 

 

2

user_04h478

2 Messages

It’s a Comcast email linked to an active account, but it’s not the contact email for that account. I’ve never used it to send or receive any email.

Like

Reply

6 months ago

0

XfinityDemitrius

Official Employee

 • 

2K Messages

Hey @user_04h478, I do apologize, but we do not have the ability to delete/remove accounts. If the Xfinity ID is a secondary Xfinity ID, you can suspend the account using the primary Xfinity ID. When you log in with your primary Xfinity ID, when you manage the secondary, do you see an option to suspend? This would essentially deactivate the account until it gets unsuspended.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

6 months ago

0

user_nc8euy

Visitor

 • 

1 Message

3 days ago

I need to cancel an email account that was hacked

2

0

Again

Expert

 • 

32.2K Messages

@user_nc8euy​ 

I need to cancel an email account that was hacked

Have you changed the password for that account?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Like

Reply

3 days ago

0

XfinityOrlandoM

Official Employee

 • 

2.3K Messages

@user_nc8euy

Did you see the message that @Again left for you on how to change your password for the e-mail account that was hacked?   Only the primary Xfinity ID can access the secondary Xfinity IDs which can be done by logging into the primary ID

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

22 hours ago

0

forum icon

New to the Community?

Start Here