cannot logon to www.comcast.net under windows but can under Linux

@tkubaska Thank you for reaching out on the Xfinity Community Forums. It would be recommended that you log out of all 3rd party mail applications, reset the password and then log back in. We are urging customer to reset their password. This would be why it is suggesting this to you. 

My Comcast email is working much better. I gad logged out of all  devices as you suggested but the problem still occurred. However, waiting a couple of days and trying again was successful.  My suspicion is that the Comcast techs were working had behind the scenes and it just took a while.

Thank you. I did do as asked but still had issue. However, after waiting a couple of days my Comcast email is working OK. My suspicion is that Comcast techs were diligently working behind the scenes and I was just too eager.

There is another issue that may not be a Comcast problem. I would like to post that separately. In summary it is ... I have both Comcast and Charter services, each in a separate location. My Comcast email can send to Charter OK. My Charter email cannot send to Comcast. My Charter email can send to gmail, however. Charter support tells me this is a Comcast issue; Comcast support tells me it is a Charter issue.

I see the problem with  an email client (like Outlook on win10 and win11 and Thunderbolt on Ubuntu) but also without an email client (that is, logging directly into the Charter website for send and the Comcast website for receive. What is so very strange is that I do not get an error message; the email appears in Send, appears then disappears in Outbox (on client). The email appears to be going somewhere. I have done several tests  that I can describe in a separate post. But I am really at a loss.  Of course, this used to work ... but aren't those famous last words?

@tkubaska​ 

Since this is a separate issue you should have made a new post about it.  😉

@tkubaska Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
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