Visitor
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1 Message
Cannot receive email message
Hello, I can send an email and the recipient receives it but I do not get any email delivered to my inbox.
Visitor
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1 Message
Hello, I can send an email and the recipient receives it but I do not get any email delivered to my inbox.
Again
Expert
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35K Messages
7 months ago
@user_cqd9bv
How are you accessing your email? through webmail or a third party email app? If webmail, have your checked to see if Auto Forwarding has been set up? We need more details.
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XfinityCarolyn
Official Employee
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436 Messages
7 months ago
Thanks for reaching out. I hope your day is going well. I am sorry to hear that you are having trouble receiving your emails, and I would be more than happy to assist you today. Just wanted to clarify, is this a Comcast email, and on what devices are you having trouble with your email? Also, did you attempt any of the troubleshooting steps provided by @Again in reference to your email issue.
(edited)
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