1 Message
Cannot receive or send email on my home wifi after changing passeord
I recently changed my password. I went into my iPhone Mail and changed the passwords in the Incoming Mail Server and SMTPs (outgoing mail server, primary outgoing server, other outgoing server). After this was initially done, I was able to receive and send mail on both my iPhone and iPad at my home using wifi for a short period of time. Then, it quit downloading mail on both. I then checked the Security setting to ensure it allowed 3rd-party providers. Both devices had the box checked. If I turn off wifi at my home, I can send and receive mail. I cannot on my iPad. However, if I’m at another venue, like Starbucks and the like, my mail downloads on their wifi. Please contact me to help me with this issue.
XfinityAlex
Official Employee
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881 Messages
9 months ago
@user_m311x8 It's quite likely there's another device or two on your network using the older passwords. Could you send me a DM with your username(s), and we'll take a better look.
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