Contributor
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24 Messages
Cannot send email out but can receive it
This happened yesterday, too, but then resolved after a period of time but I never knew why. Yesterday I tried inputting my password again but that did not help because it was never the problem in the first place. Now it is happening again! What is the cause of this?!
BTW, I am able to receive and send from my phone but not my Mac. Thank goodness for this because I really needed to send an urgent message to someone whose phone number I do not have.
Any idea what the problem could be? I am using Malwarebytes to keep out the bad guys.
XfinityOrlandoM
Official Employee
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2.6K Messages
20 days ago
@user_avgw61
Thanks for reaching out to us we do apologize for any inconvenience you're having with your e-mail. I'm glad to hear you're able to receive and send from your phone. Are you having issues on your Mac trying different browsers?
Have you tried to check your security settings in your Mac apple device?
You may want to reach out to apple support to have them walk you through the settings to be able to send and retrieve/send emails
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