U

Tuesday, December 19th, 2023 10:24 PM

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cannot send email

The sender address was invalid.

Can't receive or send emails.  Spontaneous error.

How to fix?

Official Employee

 • 

646 Messages

11 months ago

@user_mapajs  Thanks for posting! I checked, and see the error is listed on this https://www.xfinity.com/support/articles/email-errors article. It states: "Comcast requires that all sending domains have a valid A or MX record. This error results when neither record can be found.". 

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