tomv's profile

Visitor

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2 Messages

Friday, July 10th, 2026 2:56 AM

Cannot verify mail account on Apple devices

I had to change my Comcast.net email password and the established accounts on my Apple devices, using Apple Mail, will not verify my username and password. I know they are valid since I can access my account on the website. I have tried all of the tips I can find and am at a loss. Any advice would be appreciated. Thanks 

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Visitor

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2 Messages

15 days ago

I found a solution. Comcast wants email users to migrate to the new Yahoo platform. I suspect the verification issue is intentional and helps push users in that direction. Once I migrated to Yahoo, I set up my Comcast account in Apple mail via the Yahoo link. My credentials were verified quickly and the account was set up without issue. Mail seems to be sending/receiving fine. 

Official Employee

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2.4K Messages

 

tomv I am sorry, we don't cause issues to force the migration. We are happy to help but it sound like you migrated, and it is working. Is it now working properly?

 

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