Can’t access Apple email says Comcast is offline

can access email through xfinity website but not apple mail though I can send email

comcast is “offline”

very frustrating

did all the suggested things like changing port to 995 etc

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XfinityAirelle

Official Employee

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2.1K Messages

13 days ago

kjgpt83 I understand how that can be frustrating. Is there an error popping up of any sort?

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kjgpt83

Frequent Visitor

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8 Messages

No there is no error message

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12 days ago

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kjgpt83 Thanks for letting us know. We would recommend removing the Xfinity account from the apple mail client and then re-add it. You can find instructions to do so here: https://support.apple.com/guide/mail/add-email-accounts-mail35803/mac

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12 days ago

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kjgpt83

Can’t access Apple email says Comcast is offline

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