Your message isn't clear. If the problem is you can't find an email link on a Comcast/Xfinity page, use https://connect.xfinity.com/. If you are logged in, that link will load their web email page directly. If you are not logged in, you'll be prompted to do so, and then you'll be taken to the email page.
You can save yourself some aggravation by adding a bookmark or favorite to that link and using it to reach the web email page.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
@user_r9va7j Sorry to hear you are unable to access the email. Are you having trouble signing in or getting an error message? Please make sure you are using the link provided by @BruceW.
EG
Expert
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113.8K Messages
21 days ago
Concern moved here to the E-mail help section for assistance.
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BruceW
Gold Problem Solver
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26.8K Messages
21 days ago
Your message isn't clear. If the problem is you can't find an email link on a Comcast/Xfinity page, use https://connect.xfinity.com/. If you are logged in, that link will load their web email page directly. If you are not logged in, you'll be prompted to do so, and then you'll be taken to the email page.
You can save yourself some aggravation by adding a bookmark or favorite to that link and using it to reach the web email page.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityMatthew
Official Employee
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948 Messages
20 days ago
@user_r9va7j Sorry to hear you are unable to access the email. Are you having trouble signing in or getting an error message? Please make sure you are using the link provided by @BruceW.
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