KristiP1's profile

Visitor

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1 Message

Monday, December 8th, 2025 3:46 AM

Can’t access my email

Not getting any new email and imap password keeps coming up and it won’t accept my password 

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Visitor

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3 Messages

5 days ago

Same issue here. Mine has been broken for a couple weeks now. Comcast seriously broke something. They seem to be pushing us to stop using Comcast email from phone or computer email clients.

Official Employee

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2.1K Messages

3 days ago

Hello! Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Please make sure that all your settings are were they should be, and your email is up to date. Are you trying to access your Comcast email through the Comcast email portal or through a third party email program?

Upgrade your Comcast.net email experience to Yahoo Mail
Turn your access to third-party email programs on or off in Xfinity Email

Set up your Xfinity Email address with an email program

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