New Poster
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6 Messages
Can’t access xfinity email when connected to xfinity home wifi
I can’t access my xfinity email while connected to my home wifi(xfinity). If I turn off wifi and use cellular I can access my email. If I am away from home I can access my email using WiFi, just not at home. Any advice on this problem?
XfinityDena
Official Employee
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2.5K Messages
5 months ago
@albi1cnobi1 I am sorry to hear you are having issues with connecting to your email on your home network. I have found forgetting my home network and reconnecting with my devices help make sure there is a solid connection between my devices and network. Are you able to try this step? Have you tried to troubleshoot otherways so that we can respect your time?
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