herkamo's profile

Visitor

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1 Message

Monday, July 7th, 2025 8:38 PM

Can't Get Into Email [Edited]

why can't I get into my email [Edited: "Personal Information"]

Expert

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31.9K Messages

2 days ago

@herkamo 

why can't I get into my email [Edited: "Personal Information"]

Can you please give more information as to why you can't get into your email?  Are you going to webmail or are you accessing it through a third party email app?  What error[s] are you getting?

Visitor

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1 Message

I have always got my email on my phone . Now i cant

Official Employee

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2.3K Messages

8 hours ago

 

I'm sorry to hear you're not able to access your email account, herkamo. We'd like to help troubleshoot. Are you using a third-party email client? Or our Xfinity Website to access it? 

 

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