why can't I get into my email [Edited: "Personal Information"]
Can you please give more information as to why you can't get into your email? Are you going to webmail or are you accessing it through a third party email app? What error[s] are you getting?
I'm sorry to hear you're not able to access your email account, herkamo. We'd like to help troubleshoot. Are you using a third-party email client? Or our Xfinity Website to access it?
Again
Expert
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31.9K Messages
2 days ago
@herkamo
Can you please give more information as to why you can't get into your email? Are you going to webmail or are you accessing it through a third party email app? What error[s] are you getting?
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XfinityDilary
Official Employee
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2.3K Messages
5 hours ago
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