user_dn8mhv Thank you so much for stopping in for help with your email. Any issues with an email account can be frustrating, so thank you for the chance to help. If we could get some more details on the issue we might be able to better assist. Are you using a Comcast.net email address? You said you could not get your email. Are you having issues receiving incoming emails? For the emails that bounce back, do they have an error or a delivery message with them with any information?
user_3s89ly Hey there. Is this while using the xfinity.com wesbite?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
MikeB39A
Problem Solver
•
680 Messages
1 month ago
Your email account or mailbox may be full, causing incoming emails to bounce back.
0
XfinityAmandaB
Official Employee
•
2.2K Messages
1 month ago
2
0