1 Message
Can't log in to account
When I try to sign in with my email and password, the website immediately kicks me out. I had just finished setting up a new service at my new address when it kicked me out, and now I can't log back in.
1 Message
When I try to sign in with my email and password, the website immediately kicks me out. I had just finished setting up a new service at my new address when it kicked me out, and now I can't log back in.
Latoque
Expert
•
29.6K Messages
4 months ago
Are you getting any kind of error message? How are you trying to sign into the account? Is it an existing one that you moved from another address, or a completely new one?
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XfinityThomasB
Official Employee
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1.8K Messages
3 months ago
Good morning user_wlcqkl
Did you receive the email confirmation for the order that was placed? Thank you very much for all of your time and patience.
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