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Sunday, June 30th, 2024 7:32 PM

can't log in to email

it just keeps going in a loop of me clicking on account and email, then it going to a help page https://www.xfinity.com/support/articles/account-email-information which sends me to something that looks like it will work except it sends me back to the main page https://www.xfinity.com/hub?cid=cust

Official Employee

 • 

1.1K Messages

5 months ago

@user_0384dt  I'm sorry to learn about the issues you're having with your email. Rest assured we are here to help find a resolution for you. 

Can you tell me more about how you're accessing your emails? 

Are you using a saved link, tab, app website or a third party app like outlook?

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